Question 1

Do you offer pickup in Kralendijk?

Accepted Answer

Yes — we offer pickup anywhere in Kralendijk. When you reserve your tour, we’ll confirm your pickup details so everything is easy and smooth.

Question 2

Where are the snorkeling and diving sites?

Accepted Answer

The snorkeling and diving sites are chosen on the day of the trip to ensure the best experience, unless you have specifically requested a location.

Question 3

How will I know where and when to meet?

Accepted Answer

You’ll meet us at your pickup address or the meeting point you selected during booking. The day before your activity, we’ll send you a WhatsApp, email, or text message with the exact time and location. The start time may shift by up to 15 minutes.

Question 4

How do I book a tour with Amazing Bonaire?

Accepted Answer

You can book through our website or contact us directly. We recommend reserving early so you can lock in your preferred date and time. Payment is handled offline, and we’ll confirm the details when you book.

Question 5

Is equipment provided for the tours?

Accepted Answer

Yes, we provide all necessary equipment for our tours, including snorkeling gear, diving equipment, and safety gear for cave tours. You are welcome to bring your own equipment if you prefer.

Question 6

What is your cancellation and rescheduling policy?

Accepted Answer

You can cancel or reschedule up to 24 hours before your tour for a full refund. If you change or cancel within 24 hours of the start time, a refund may not be available. Please check our full cancellation policy for the details.

Question 7

What should I bring for the tours?

Accepted Answer

We recommend bringing a swimsuit, towel, sunscreen, hat, and a reusable water bottle. For specific tours, additional items may be required, which will be mentioned in the tour details.

Question 8

Am I a good fit for the cave tour?

Accepted Answer

If you’re between 10 and 70 years old, in good physical condition, able to swim, and comfortable climbing a ladder, you should be fine. You should also avoid this tour if you’re claustrophobic. It’s an adventure, so expect a few fun challenges along the way 🙂

Question 9

Do I need to swim a part under water?

Accepted Answer

You don't. It is possible to swim underwater between 2 chambers, but it is not required at all when you join this during the tour.

Frequently asked questions